Who we are

Our website address is: https://wptrnpt.co.uk/wp.

Our privacy policy is simple

Version 2.3 from the 12th of August 2019

We respect your privacy.

We follow applicable law, such as the Data Protection Act 2018 and the 2018 GDPR.

Products and Apple Inc.

WPTRNPT LTD. is NOT collecting any data (personalised or not personalised) from you in our products for storage on WPTRNPT LTD. servers.

We are NOT currently offering any advertising option in products that would allow you to access extended features for free. Therefore, NO personalised or non-personalised information is gathered for advertising purposes through third parties.

When you buy or use our products, exactly like any other app you use, Apple Inc. HAS to collect data relating to your use of our products, for example, data whether you purchased extended features. Data collection that is beyond being necessary can be changed in your device settings. We refer you to Apple’s privacy policy for that.

To enhance your experience with our products, you yourself may personalise the product and our products may help you to personalise the experience, for example by saving your product specific settings on your own devices for future use. We do not have or want any insight into such information. This is your information for your use and your usage enhancement.

Website and YouTube videos

Our website is NOT using WPTRNPT LTD. cookies or showing any third party ads. We are NOT currently using any third party website performance or analytics tool. There is the possibility on our website to be directed to YouTube to watch videos that further explain some of our product features. If you choose those options, YouTube, exactly like when you normally use YouTube, may place cookies (short pieces of information) onto your browser that help performance but also might track personal information from you and could be used for targeted advertising. Please refer to YouTube’s privacy policy as to your options around such cookies. You do not have to watch those videos to understand our products – our website and Apple Store product videos explain all features and you can always contact us with questions.

If you contact us

Should You choose to contact us, we will use your E-mail address and content solely in relation to the reason of your email. Once that reason has elapsed, we will delete your email and contact information as part of our periodic deletion cycles – unless you explicitly authorise us to keep such information. We have at least once a year a deletion event.

In either case, we do NOT share any personal detail, such as an email address, with any third party that is not related to WPTRNPT LTD., unless law requires us to do so.

To improve the quality of our products further, we may extract the learning from our interaction, for example, when we helped you to resolve a product usage question. This extraction, analysis and storage of learning will be in an anonymous form, with no possibility to track it back to you personally.

Your rights and consent

You always have the right to contact us with an enquiry, whether we hold personal information about you and if yes, what it is. Our answer may just be an email, confirming that we do not hold any information about you.
Should we do at that particular moment, for example when we are helping you to resolve a query about one of our products, we may charge a small fee beforehand, to compensate us for our time searching and compiling the information for you.
Should you choose to have the information erased before the initial reason of you contacting us has elapsed, just inform us and we erase the information. We will of course then not be able to help you further with your initial request.
As emails are currently the only temporary personal information we hold from customers, the lawful basis for doing so is your consent, documented by your initial email contacting us. If, after reviewing the temporary personal information we have about you, you have any concerns, please raise it to us, but you also have the right to raise it to ico.org.uk, the official data protection body in the UK.

Questions?

We trust that you are happy with our privacy policy, but if you have any questions, ideas for improvement or concerns about it, please contact us with an email to: enquiry@wptrnpt.co.uk